Return & Refund

Aspestos Return & Refund Policy

At Aspestos, we are committed to ensuring your complete satisfaction and aim for every shopping experience to be smooth and transparent. If you are not entirely happy with your purchase, we gladly accept returns and exchanges under the following clear conditions.

Return Eligibility

We accept returns for both defective and non-defective products within a period of 30 days from the original delivery date.

To be eligible for a return:

• Items must be in a new, unused, unwashed condition.
• The product must be returned in its original packaging with all original tags attached.
• Proof of purchase (your order number or confirmation email) is strictly required.
• If the product was received damaged, defective, or incorrect, please contact us within 7 days of delivery for prioritized support and resolution.

How to Initiate a Return

Returns can be easily made by mail. For your convenience, a pre-paid return label is included in your original package.

To start a return or exchange process, please email our dedicated support team at support@aspestos.com with your order number and the reason for your return. We will then guide you through the straightforward process.

Exchanges

We happily facilitate exchanges for eligible items. If you wish to exchange your product for a different size or style, please contact us before sending your return so we can check availability and reserve the new item for you.

Fees and Restocking

• Return Shipping: Free (pre-paid return label included).
• Restocking Fees: None.
• Original Shipping Cost: The initial shipping fee of $6.99 is non-refundable, except in cases where the item arrived damaged or was incorrect.

Refunds

Once your returned item is safely received at our facility and has passed inspection, we will notify you via email. Refunds are processed promptly, typically within 14 business days, and credited back to your original payment method.

Please allow additional time for your specific bank or payment provider to fully post the refund to your account after our processing is complete.

Contact Information

If you have any questions or require assistance regarding your return or refund, please reach out to our customer care team immediately via email at support@aspestos.com.

We are always ready to help ensure you have a positive experience with Aspestos.

Company Information:

• Company Name: Aspestos
• Website: aspestos.com
• Email for Support: support@aspestos.com
• Physical Address: 5650 Kirkham Ct, Springfield, VA 22151, United States