Aspestos Order Adjustment & Address Verification Policy
At Aspestos, we understand that your needs may occasionally change after placing an order. To provide you with added flexibility and peace of mind, we offer a 4-hour window after the time of purchase to request adjustments or cancellations.
Cancellation or Modification Within 4 Hours
If you need to cancel or modify your order (including changes to size, color, or shipping method), please contact us within the first 4 hours of your purchase. You can initiate this request by:
- Using the “Contact Us” section on our website.
- Submitting a formal support request.
- Or, emailing our team directly at support@aspestos.com.
We prioritize these requests to assist you as quickly as possible.
Important Note: After the 4-hour window has elapsed, your order immediately moves into processing and fulfillment. Consequently, we are unable to guarantee or make any further changes or cancellations past this strict cutoff time. We appreciate your understanding and cooperation.
Address Accuracy and Responsibility
We urge all customers to meticulously double-check your delivery address before submitting your order. It is the sole responsibility of the customer to ensure that the shipping address is complete and accurate—including the correct street name, number, city, and ZIP code—to prevent any potential issues or delays with delivery.
Address-Related Issues and Liability
Aspestos is not liable for failed deliveries (including losses or returns) that are directly caused by incorrect, incomplete, or outdated address information provided by the customer at checkout. Your careful attention to detail during the order submission process is critical for efficient service.
Customer Support
If you have any questions, require assistance, or need clarification on this policy, our customer support team is always here for you. Please contact us anytime:
- Email: support@aspestos.com
- Company Name: Aspestos
- Website: aspestos.com
- Physical Address: 5650 Kirkham Ct, Springfield, VA 22151, United States