Privacy Policy – Aspestos.com

Last Updated: October 2025

Aspestos (“Aspestos,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, store, and safeguard your personal information when you visit or make a purchase from aspestos.com (the “Website”). By accessing or using this Website, you consent to the practices described in this Privacy Policy. If you do not agree, you must discontinue using the Website immediately.

This Privacy Policy applies to all visitors, customers, account holders, and anyone interacting with our Website or services.

1. Information We Collect

We collect information to provide services, improve customer experience, and process orders effectively.

1.1 Personal Information Provided by You

When you create an account, place an order, or contact support, we may collect:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment details (processed securely; we do not store full card numbers)
• Account credentials
• Order history
• Messages or support inquiries

1.2 Automatically Collected Information

When you browse the Website, we automatically collect:

• IP address
• Browser and device information
• Operating system
• Referring links
• Pages viewed
• Click behavior
• General non-precise location

1.3 Cookies & Tracking Technologies

We use cookies to recognize your device, personalize your shopping experience, maintain your cart, analyze performance, and improve security. You may disable cookies in your browser, but some features may not work properly.

1.4 Information From Third Parties

We may collect necessary information from third-party providers, such as payment processors, shipping carriers, analytics providers, or fraud prevention services.

2. How We Use Your Information

2.1 Order Processing & Fulfillment

We use your information to:

• Process your order
• Confirm payment
• Ship products and update tracking
• Handle returns or exchanges
• Provide support

2.2 Customer Communication

We may send order updates, account alerts, policy notices, support messages, and—if you consent—marketing emails.

2.3 Website Operation & Improvement

Data helps us enhance performance, optimize layouts, fix errors, and improve the shopping experience.

2.4 Marketing & Advertising

With your permission, we use data for product recommendations, promotions, retargeting, and newsletters. You can unsubscribe anytime.

2.5 Safety, Compliance & Fraud Prevention

We use data to detect fraud, secure accounts, and comply with legal requirements.

3. How We Share Information

We share information only when necessary. We do not sell or rent personal data.

3.1 Service Providers

We share information with payment processors, shipping carriers, marketing tools, hosting providers, and analytics platforms. They only receive the data required to perform their tasks.

3.2 Legal Compliance

We may disclose information when required by law, court order, or government authorities.

3.3 Business Transfers

If Aspestos undergoes a merger or acquisition, information may transfer as part of the transaction.

4. Data Retention

We retain information as needed for order fulfillment, legal compliance, fraud prevention, and accounting. Order records are kept for up to seven years; marketing data remains until you unsubscribe; account data remains until deleted.

5. Data Security

We use SSL encryption, secure payment processors, restricted access systems, and regular security enhancements to protect data.

6. Your Rights & Choices

You may be able to:

• Request access to your data
• Correct inaccurate information
• Request deletion (with limitations)
• Unsubscribe from marketing
• Disable cookies
• Delete your account

7. Children’s Privacy

We do not knowingly collect data from children under 13. If such information is identified, it will be deleted immediately.

8. Third-Party Links

We may link to external sites with independent policies. We are not responsible for their content or privacy practices.

9. Cookies Policy (Summary)

Cookies assist with cart functionality, secure checkout, analytics, and personalized browsing. Categories include essential, functional, performance, and advertising cookies.

10. International Users

Your data may be stored and processed in the United States. Using our site means you consent to cross-border data transfers.

11. Changes to This Privacy Policy

We may update this policy periodically. Updated versions take effect when posted. Continued use means acceptance.

12. Contact Information

Aspestos Customer Support Team
Email: support@aspestos.com
Hours: 8:00 AM – 7:00 PM (EST), Monday–Saturday
Response Time: 1–2 business days