Shipping & Delivery
Last Updated: October 2025
Welcome to aspestos.com. This Shipping Policy explains how orders are processed, packaged, handled, shipped, and delivered. By purchasing from aspestos.com, you agree to the terms outlined in this Shipping Policy.
This policy applies to all orders placed through our website and includes information about shipping timelines, carrier methods, shipping fees, handling periods, order cut-off times, responsibilities, tracking, delivery issues, and more.
1. Shipping Coverage
Aspestos.com ships within the United States, including:
- The contiguous 48 states
- Alaska & Hawaii
- APO / FPO / DPO addresses (when supported)
- U.S. territories (limited availability)
We do not offer international shipping at this time.
2. Order Processing & Handling Time
All orders go through verification, payment confirmation, quality control, packaging, and carrier transfer.
| Stage | Description | Time Required |
|---|---|---|
| Handling Time | Verification, quality check, packaging | 1–2 Business Days |
Order Cut-Off Time
Orders placed before 5:00 PM EST (Mon–Fri) begin processing the same day.
Fulfillment Schedule
Orders are fulfilled and shipped Monday through Friday.
3. Shipping & Transit Time
| Service Type | Estimated Transit Time | Notes |
|---|---|---|
| Standard Shipping | 2–6 Business Days | Applies to all 50 U.S. states |
Estimated Total Delivery Time
| Handling Time | 1–2 Business Days |
| Transit Time | 2–6 Business Days |
| Total Estimated Delivery Time | 3–8 Business Days |
4. Shipping Fees
Shipping costs vary based on destination, weight, dimensions, and carrier availability. All fees are shown at checkout.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 2–6 Business Days | Flate rate: 6.99$ |
| Multi-Carrier Shipping | Based on carrier availability | Flate rate: 6.99$ |
5. Business Hours & Support Availability
8:00 AM – 7:00 PM EST (Monday – Saturday)
Inquiries received outside these hours are answered the next business day.
6. Tracking Information
Once shipped, you will receive an email with the carrier name, tracking number, and link. Tracking may take 24–48 hours to update.
7. Carrier Information
- USPS
- UPS
- FedEx
- DHL eCommerce
8. Delivery Attempts & Requirements
| Carrier | Delivery Attempts | Notes |
|---|---|---|
| USPS | 1 attempt + pickup hold | Unclaimed parcels may be returned |
| UPS | Up to 3 attempts | Signature may be required |
| FedEx | Up to 3 attempts | May leave at safe location |
| DHL eCommerce | Final-mile via USPS | Delivered with USPS policies |
9. Address Accuracy & Customer Responsibility
Customers must provide accurate shipping information. Aspestos.com is not responsible for delays or losses due to incorrect addresses. Returned orders require reshipment fees.
10. Delivery Delays & External Factors
Weather, carrier issues, holidays, incorrect addresses, natural disasters, or high seasonal volume may cause delays. These delays are not grounds for cancellation once shipped.
11. Lost, Stolen, or Missing Packages
11.1 Marked Delivered but Not Received
Check the delivery area, neighbors, and contact the carrier. If still missing, reach out to us and we will assist with a carrier investigation.
11.2 Lost Packages
If the carrier marks a package as lost, we may issue a refund or replacement.
11.3 Stolen Packages
Stolen packages after delivery confirmation are customer responsibility. We may help case-by-case but cannot guarantee reimbursement.
12. Damaged Packages
If your package is damaged, contact us within 48 hours with photos. We may replace or refund depending on evaluation.
13. Multiple Item Orders
Items may ship separately based on availability or warehouse distribution. No extra shipping cost will apply.
14. Pre-Orders & Backorders
Pre-order and backorder items ship once restocked and processed. Split shipments are offered at no extra fee.
15. Holiday Season & Special Events
During high-volume events like Christmas, Black Friday, and national sales events, delivery times may be extended.
16. Shipping Policy Updates
Aspestos.com may revise this Shipping Policy at any time. Updates take effect immediately once posted.
17. Contact Information
Aspestos Customer Support
Email: support@aspestos.com
Business Hours: 8:00 AM – 7:00 PM EST (Monday – Saturday)
